Wednesday- December 13, 2017

Order Now!
Home About Us Articles Contact FAQ HelpDesk Place Order
Login Status
User Name:

Password:

Forgot your password?
Click here for reset.

   

Main Menu
· Home
· WebHosting
· Dedicated Server
· Payment Method
· Contact Us
· About Us
· Server Status

Client Tools
· Client Info.
· Order Info.
· Invoice Info.
· Payment Confirmation
· Place Order
· Client Testimonial






FAQ: Email Accounts & Webmail  (12 questions)
All About Email
  1. How can I create an e-mail account?
  2. What will happen if I delete a mailbox?
  3. How to check my e-mails using the Webmail?
  4. What is a mailbox?
  5. How many e-mail addresses do I get with my account?
  6. What are my POP3/IMAP settings to configure it with email client?
  7. I can't send e-mail. The error I receive is 'Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'
  8. I can't send e-mail. It seems that the POP3/IMAP connection is not working. Please help?
  9. I am unable to use PHP mail() function, why?
  10. How to set up email forwarding?
  11. I have troubles to set up an email account with Thunderbird? What are the correct settings?
  12. I am receiving a lot of spam e-mails, what can I do to stop them?
FAQ

FAQ Answers: Email Accounts & Webmail
  1. How can I create an e-mail account?
    To create a working e-mail account you need to have a domain and/or corresponding subdomain. Then inside your Email Manager menu simply enter the e-mail account name and password and click on the 'Create E-mail' button.

    Top

  2. What will happen if I delete a mailbox?
    Deleting a mailbox will delete the selected mailbox along with all e-mail aliases, e-mail filters and spam protection assigned to it.

    Top

  3. How to check my e-mails using the Webmail?
    Inside your Control Panel, E-mail Manager section, select the Webmail icon and login using your e-mail address and password.

    Or you can use via http://www.yourdomain.com/webmail
    Please use your email address as username (eg. myname@mydomain.com)

    Top

  4. What is a mailbox?
    The folder where your incoming e-mail messages are stored.

    Top

  5. How many e-mail addresses do I get with my account?
    Depending on the hosting plan you have chosen you can use as many e-mail addresses as stated in the Account Statistics table in your Control Panel.

    Top

  6. What are my POP3/IMAP settings to configure it with email client?
    The mail settings are as follows:
    Username: Your e-mail address;
    Password: Your e-mail password;
    POP3 Server: yoursubdomain.yourdomainname.com or mail.yourdomainname.com
    SMTP Server: mail.yourdomainname.com;

    Top

  7. I can't send e-mail. The error I receive is 'Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'
    First make sure you have checked in the account properties of the Outlook Express / MS Outlook the option 'My server requires authentication'. Please note that if you are using different e-mail client the settings might be different.

    If not perform the following test. Open Command Prompt and type: telnet mail.yourdomain.com 25, press 'Enter'

    If you do not get response '220 mail.yourdomain.com mail server' this means your PC (Firewall or Antivirus Program) blocks port 25 and thus filter your outgoing emails.

    Solution: Disable the option of your/your network firewall to block port 25, contact system administrator, ISP or Antivirus Program producer for help on how to disable port 25 filtering.

    Top

  8. I can't send e-mail. It seems that the POP3/IMAP connection is not working. Please help?
    In order to see if your email client do connect to POP3 do the following:

    1. Open command prompt from -> Start button -> Run -> type cmd, a black dialog box will open the so called Command Prompt
    2. Type in -> telnet mail.yourdomain.com 110

    You should receive - OK status, this means POP3 is working and connection is ok to the mail server.

    In order to see if your email client does connect to IMAP do the following:

    1. Open command prompt from -> Start button -> Run -> type cmd, a black dialog box will open the so called Command Prompt
    2. Type in -> telnet mail.yourdomain.com 143

    You should receive - OK status, this means IMAP is working and connection is ok to the mail server.

    Top

  9. I am unable to use PHP mail() function, why?
    Here is a script example you can test php mail function:

    $from = "From:you@yourdomain.com";
    $to = "you@yourdomain.com";
    $subject = "Hi! ";
    $body = "TEST";

    if(mail($to,$subject,$body,$from)) echo "MAIL - OK";
    else echo "MAIL FAILED";
    ?>

    This script is sending email (to you@yourdomain.com) and printing "MAIL - OK" on the page.

    Please note that the from header should be an existing email in your Email Manager.

    Top

  10. How to set up email forwarding?
    Forwards simply allow you to automatically forward e-mail sent to one account to another account. This is useful when you work at two separate locations, or have gone on holiday.

    To forward mail from one account to two or more accounts, just add two or more forwards for the account that is being forwarded.

    To add a forwarder:

    1. Click on the Forwarders link in the Mail area.
    2. Click on the Add Forwarder link.
    3. Enter the first part of the e-mail address that will be forwarded in the first field.
    4. Choose the required domain from the drop-down list.
    5. Enter the full e-mail address that the forwarder will forward mail to in the second field.
    6. Click on the Add Forwarder button.


    Top

  11. I have troubles to set up an email account with Thunderbird? What are the correct settings?
    Delete the email account you have already set up, start again and follow these steps:

    1. Tools -> Account Settings

    2. Add Account -> New Account Setup -> Choose Email account

    3. Identity:

    1. Your Name: Firstname Lastname

    2. Email address: name@domain.com

    4. Server Information:

    1. Choose IMAP

    2. Incoming Server: mail.yourdomain.com

    5. User Names:

    1. name@yourdomain.com

    6. Account Name:

    1. name@yourdomain.com

    7. Finish -> OK

    Thunderbird might ask you for email account password, enter it.

    8. Inside your Thunderbird right click on the email account -> choose Properties

    9. Dialog box will open, go to Server Settings -> click on 'Advanced' button

    10. Second dialog box will open, in IMAP server directory write: INBOX, click Ok on the second dialog box

    11. On the first dialog box on the left below find -> Outgoing Server (SMTP), click on and choose 'Add'

    12. A dialog box will open with title 'SMTP Server' enter the following settings:

    Settings:
    1. - Description: name@domain.com

    2. - Server Name: mail.domain.com

    3. - Port 25

    Security and Authentication:
    1. - Check box 'Use name and password' should be checked.

    2. - Username: name@yourdomain.com

    Confirm all dialog boxes with OK, close Thunderbird and reopen it again. You may be asked for your password again, place the password and check the box for to remember it.

    This is the whole process of setting up an email account with Thunderbird.

    Top

  12. I am receiving a lot of spam e-mails, what can I do to stop them?
    You can use spamassassin to fight spam. All account include email filtering and antispam using spamassassin.
    Spam Assassin is a mail filter installed on a mail server used to identify spam. It checks for spam using a large number of pre-set rules that check the header, body, and sender of all e-mail messages sent to your domain mailbox.

    To enable Spam Assassin:

    1. Click on the Spam Assassin link in the Mail area.
    2. Click on the Enable Spam Assassin button.

    To disable Spam Assassin:

    1. Click on the Spam Assassin link in the Mail area.
    2. Click on the Disable Spam Assassin button.

    Configuring Spam Assassin

    You can change how Spam Assassin deals with spam. The following options are available:

    * required_hits - The number of e-mails received before a certain e-mail is considered spam.
    * rewrite_subject - Alter the subject line of spam e-mail. Enter 1 to enable or 0 to disable.
    * subject_tag - Text added to the subject line of spam e-mails. rewrite_subject must be enabled for this to work.
    * blacklist_from - Enter an e-mail address that you always want classified as spam. The asterix symbol (*) can be used as a wildcard.
    * whitelist_from - Enter an e-mail address that you never want classified as spam. The asterix symbol (*) can be used as a wildcard.

    To configure Spam Assassin

    1. Click on the Spam Assassin link in the Mail area.
    2. Click on the Configure Spam Assassin button.
    3. Change the settings as required.
    4. Click on the Save button.


    Top

FAQ

Copyright MuliaHost 2002-2011
Powered By phpCOIN | Design by 7dana.com